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Request an EDC Data Sheet

Please fill out the form below to receive an EDC Data Sheet. An email will be sent shortly with the download URL.

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Request a Sample RFP

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Network Connectivity

Castle Access EDCs set the standard for enterprise grade colocation facilities. Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

Network Connectivity
Castle Access EDCs offer a choice of traditional and Bandwidth-Neutral centers. Our clients can purchase their network connectivity directly from Global Tier 1 providers. There is no need to pay middleman markups for your network connectivity ever again. By utilizing a Castle Access cross connect our clients can directly connect to Tier 1 bandwidth providers at speeds of 10/100 Mbps to 10 Gbps.

Cross Connects
Castle Access cross connects provide direct access to carriers, bandwidth providers, content providers, and business partners at a variety of speeds.

Cross connects are seamlessly deployed with:
• Separate fiber trays and copper wire based trays;
• A choice of four (4) types of cross connects to choose from: Coax, CAT5, Single Mode Fiber, Multi-Mode Fiber

TW Telecom

Careers

Network Operations Specialist

Job Description

This is an entry-level, Network Operations Center position. This position requires approximately 7-9 overnight (11:30pm-7:30am) shifts per month.

The ideal candidate will have between 1-2 years of Information Technology/Networking experience and a strong customer service background.

SUMMARY

Provides LAN/WAN network and facilities support by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitors and maintains network stability
• Provide telephone technical support
• Performs network troubleshooting to isolate and diagnose network problems
• Responds to client inquiries concerning system operation
• Provide clients with network technical support
• Assist clients with setup and minor maintenance of equipment

SUPERVISORY RESPONSIBILITIES: None

Skills/Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Understanding of popular operating systems-including but not limited to:

• Windows 2000/NT
• Macintosh
• UNIX
• Linux
• DOS
• Proficient in installing, configuring, and troubleshooting one or more of the above operating systems
• Thorough understanding of LAN architectures, cabling systems, OSI model, TCP/IP addresses, Ethernet.
• Understanding of Microsoft Office, FTP clients and Web browsers
• Use of ping, traceroute and nslookup/dig commands
• Some experience working with databases
• Previous experience in front-line service oriented positions
• Previous telephone technical support experience desirable

2-year technical degree or equivalent education or experience

Job Status: Full Time

Pay Comments

This Network Operations Center entry-level staff position includes participation in Company benefit plans.

Important Notes

This is an entry-level, Network Operations Center position. This position requires approximately 7-9 overnight (11:30pm-7:30am) shifts per month.

Please send resumes to: jobapps@castleaccess.com

FOR IMMEDIATE RELEASE

CASTLE ACCESS, DATA CENTER APPOINTS JOHN GIAQUINTA VP OF SALES AND MARKETING;GIAQUINTA BRINGS UNIQUE SKILL SET AND 25 YEARS OF TELECOM EXPERIENCE

July 21st, 2008 (SAN DIEGO, CA) - (Castle Access), Southern California’s leading provider of Tier III, Enterprise-grade Data Centers, has announced the appointment of John Giaquinta to the position of Vice President of Sales and Marketing. Giaquinta’s twenty-five years of experience in launching start-up telecommunication organizations and guiding Fortune 500 companies makes him uniquely qualified for the position with Castle Access. “I am honored to accept this new role with Castle Access,” said Giaquinta. “What attracted me was the stability of the company and the existing team of seasoned professionals that ran the organization. My previous experience as Vice President of two large telecommunication companies as well as running national sales organizations made the opportunity with Castle Access a natural fit.”

In addition to his VP positions with MFS Communications and BroadStream Communications, Giaquinta’s impressive list of accomplishments includes designing nationwide voice and data networks including call centers, data centers and switch centers and serving as Senior Director of Operations and Network Infrastructure for Wingcast, LLC, a joint venture between Qualcomm and Ford Motor Company. His involvement with Castle Access comes at a pivotal time for the company, which recently announced the development of its brand new 88,000 square foot colocation facility in San Diego. “We are pleased to bring John on board to lead our sales and marketing efforts,” said Mark Hopperton, CEO and Co-founder of Castle Access. “John’s history of success in the telecommunication industry and his expertise in data centers makes him a great match for Castle Access.”

One of Giaquinta’s primary roles in his new position will be to oversee and grow the leasing of Castle Access’ new colocation site in San Diego. “Our new 88,000 square foot facility in Rancho Bernardo will be the largest data center in San Diego offering fully customizable data center space up to 25,000 square feet with the largest amount of available power and HVAC,” said Giaquinta. “We decided to add an additional benefit for our colocation customers by making the center truly bandwidth neutral. This allows us to establish relationships with several national bandwidth providers to offer services directly to our colocation customers at a lower cost, without the data center adding a profit on top of the circuits. This will result in very low cost of occupancy at our center.” Giaquinta will be a member of the Executive Team of Castle Access, reporting directly to CEO Mark Hopperton.

Castle Access is the leading Southern California provider of Tier III, Enterprise-grade Data Centers (“EDCs”), offering customized colocation solutions, network security and bandwidth-neutral network connectivity. With the addition of a new 88,000 square foot colocation facility, Castle Access provides unsurpassed power availability, HVAC, security, dual NOC and network diversity for Enterprise clients, solution providers, content providers and telecommunication carriers.

Castle Access is preparing to release the first phase of their new colocation space 4th quarter, 2008, located at 12270 World Trade Dr. in Rancho Bernardo.
__________________________________________________________________________________________________________________________________________

FOR IMMEDIATE RELEASE

CASTLE ACCESS ANNOUNCES OPENING OF NEW COLOCATION DATA CENTER;
88,000 SQ. FOOT FACILITY TO OFFER EXCLUSIVE FEATURES IN SAN DIEGO

July 10th, 2008 (SAN DIEGO, CA)— (Castle Access), Castle Access, Southern California’s leading provider of Tier III, Enterprise-grade Data Centers, has announced the development of a new 88,000 square foot colocation facility in San Diego. The facility, which will open 4th quarter, 2008, will be San Diego’s exclusive bandwidth-neutral data center and will offer multiple Tier I fiber carriers and diverse entry points. “We are excited to announce the opening of our new state-of-the-art facility,” said Mark Hopperton, Chief Executive Officer and Co-founder of Castle Access. “This colocation facility responds to the needs of the market for more power, cooling and space while providing our customers first rate service with 24/7 access, exceptional security and unparalleled reliability.”

While space is currently available for lease at our Aero Drive location, pre-leasing activity is underway for the new collocation facility with Phase I opening in 4th quarter 2008. In addition to 88,000 square feet, the building will offer customers access 24 hours a day, 7 days per week, 365 days per year. The building security will be advanced technologically with systems that even James Bond would admire, including a mantrap entrance, biometric equipment, state-of-the-art video surveillance and secured key cards to control building access.

“Our new colocation center will be a natural extension of our commitment to provide our customers with the best of the best,” said Mike Vignato, President and Co-Founder of Castle Access. “This will be the gold standard in enterprise grade data centers in San Diego.” The new facility houses two 2-megawatt high power Caterpillar backup generators, two 5000-gallon double-lined fuel tanks, dry-pipe pre-action fire suppression, VESDA fire detection system, dual 12 kV power feeds and 880 tons of cooling capacity.

Castle Access Enterprise Data Centers have set the standard for enterprise-grade colocation facilities, and their standing in the field is unmatched. By exceeding requirements and expectations in categories such as colocation space, electrical power, environmental controls, HVAC, physical security of their data centers and managed services, Castle Access ensures that their clients receive the best of the best on every level.

Castle Access is the leading Southern California provider of Tier III, Enterprise-grade Data Centers (“EDCs”), offering customized colocation solutions, network security and bandwidth-neutral network connectivity. With the addition of a new 88,000 square foot colocation facility, Castle Access provides unsurpassed power availability, HVAC, security, dual NOC and network diversity for Enterprise clients, solution providers, content providers and telecommunication carriers.

Castle Access is preparing to release the first phase of their new colocation space 4th quarter, 2008, located at 12270 World Trade Dr. in Rancho Bernardo.
_____________________________________________________________________________________________________________________________________

FOR IMMEDIATE RELEASE

CASTLE ACCESS NAMES SEXTON COMMUNICATIONS
AGENCY OF RECORD FOR MARKETING NEW COLOCATION FACILITY

July 3rd, 2008 (SAN DIEGO, CA)—Sexton Communications today announced it has been appointed the agency of record for Castle Access Enterprise Data Centers (“EDCs”) in San Diego.

With the addition of a new 88,000 square foot colocation facility, Castle Access is a leading Southern California provider of Tier III, enterprise grade data centers. With the assistance of Sexton Communications, Castle Access is preparing to market their release of the first 10,000 square feet at their new colocation space, located in Rancho Bernardo. The opening of the new facility is set for November 1st of this year.

Castle Access currently leases colocation space at its existing San Diego-based facility. The addition of their new enterprise-level facility in Rancho Bernardo fills an immediate local need, as many of San Diego’s existing colocation centers are at or near capacity, stifling the growth potential of their current customers. With the opening of a new 88,000 square foot EDC, Castle Access is uniquely positioned to benefit from the shortage of space and power many enterprise level businesses are experiencing with their current colocations.

“We are pleased to announce our appointment of Sexton Communications,” said Castle Access Chief Executive Officer and co-founder Mark Hopperton. “We believe the combination of knowledge, experience and vitality their team brings to this venture perfectly complements our objectives.” Hopperton also serves as Castle Access’ chief technology officer and as a member of the board of directors.

“Sexton Communications was able to develop a multi-tiered approach, using innovative marketing techniques to reach the kind of sales leads we’ll need to fill our new colocation facility,” added Castle Access President and co-founder Mike Vignato.

“Our company is thrilled to work with Castle Access and help them create awareness about their new colocation facility,” said Bob Sexton, President of Sexton Communications. “With a firm telecommunications background, plus a wide ranging list of clients from various business sectors, our unique skill sets will help Castle Access develop the sales leads needed to fill the first phase opening of their new facility.” Sexton Communications will be fulfilling Castle Access’ advertising and public relations needs.

Headquartered in San Diego, California with an office in Los Angeles, Sexton Communications is a full-service marketing communications firm specializing in advertising and public relations. The firm’s client list includes many high profile brands, such as the San Diego Chargers, Prudential California Realty, UCSD Healthcare, and Viejas Casino.

__________________________________________________________________________________________________________________________________________

Environmental Controls

Castle Access EDCs set the standard for enterprise grade colocation facilities. Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

Environmental Controls
In the unlikely event of fire or earthquake, Castle Access EDCs are built with preventative and suppression systems standing by.

Fire System
Castle Access EDC is equipped with state-of-the-art fire detection and suppression systems. Key features include:

• FM-200 gas based fire suppression (available at Castle 01 location);
• Multi-zoned dry pipe;
• Water is dispersed only if a sprinkler head is broken or melted;
• Water discharge is sprinkler head specific. This limits any damage from over spray; and
• VESDA Air-sampling Smoke Detectors work by:
Continually drawing air into a pipe network attached to a detector unit.
Passing the air through a dual stage filter to remove dirt.
Sending the clean air to a laser detection chamber for smoke detection.
Measuring the light scatter caused by any smoke.
Processing the detector signal and presenting the smoke level graphically.

Earthquake
Castle Access EDCs meet or exceed seismic requirements of local building codes. Nonstructural equipment, including cabinets and cages are securely anchored.

HVAC

Castle Access EDCs set the standard for enterprise grade colocation facilities. Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

HVAC
As power demands on data centers skyrocket, cooling naturally becomes a client’s primary concern. At Castle Access EDCs we make sure our Heating/Ventilation/Air Conditioning (HVAC) systems are robust enough to handle today’s High Density power needs. Our HVAC system delivers optimum temperature, airflow and humidity. Redundant HVAC design, backed up by our bank of generators, insures that your equipment will always stay cool.

Castle Access EDC 02 HVAC System:

• Two (2) 440-ton Air Cooled Screw Liquid Chillers
• Four (4) 75 Hp Air Handlers Pushing 55,000 Cfm each
• Two 25HP chilled water pumps

Executive Team

Mark Hopperton
Chief Executive Officer, and Co-founder
Castle Access

Mark Hopperton is the chief technology officer, member of the board of directors, and one of the five founders of the company. Hopperton is a specialist in computer design and has developed numerous original computer programs to address internal operational requirements for a range of corporate clients.

Hopperton’s 20 years of information technology experience includes establishing management information systems from the ground up and expanding the capabilities of computers, long before they could handle such functions. He accomplished this by writing original code, enabling the computer to handle specific internal tasks or expand its existing capabilities. For example, in the early 1980s, he programmed the entire payroll system at Alliant International University (formerly United States International University) and developed programs for the university’s registration system. He also expanded the traditional word processing systems so text could be typed, printed and edited-functions taken for granted in today’s programming systems. Hopperton also created original systems that linked text and photography programs to data base systems in such applications as the printing business, including the Auto Trader Magazine. In this case, Hopperton’s original programming capability resulted in Palos™, a page layout operating system that allowed the paste-up function to become digitalized.

In the early 1990s, Hopperton founded Simplenet, a company that provided low cost Web hosting. He designed the operating system to provide Web site design, hosting and handle email problems. The “simple” but ingenious model provided companies with an affordable Web presence, with offerings of ample disk space and expanded access to the Internet. The model was so successful; it was later purchased by Broadcast.com and subsequently by Yahoo.com. Hopperton oversees Castle Access’ network efficiencies and infrastructure to assure the provision of continuous Internet connectivity for its customers.

Mike Vignato
President, and Co-founder
Castle Access

Mike Vignato is the President, member of the board of directors, and one of the five founders of Castle Access. Vignato has more than 10 years experience in the Internet/computer field in a range of product marketing and business development positions. In 1997, he was the director of Business Development for Simplenet, a Web hosting and access center. When the company was purchased by Broadcast.com, and subsequently acquired by Yahoo.com, Vignato was named Yahoo’s Product Manager, responsible for the company’s streaming audio/video product offering. Prior to co-founding Castle Access, Vignato was the strategic relations manager at Akamai, responsible for the syndication product offering. Vignato’s breadth of experience includes a strong customer-service background, coupled with an understanding of the growth and expansion of Internet-related services, including Web hosting and co-location services. He is adept at facilitating a company’s strategic, well-planned expansion into co-location, assuring the expansion is aligned with mission critical corporate objectives. Vignato has a BS in Business Administration from the University of Phoenix.

Mark Barlow
Chief Operating Officer, and Co-founder
Castle Access

Mark Barlow is the chief operating officer, member of the board of directors, and one of the five founders of the company. Barlow has more than 20 years experience in a range of operations management positions in the retail, publishing and sports center industries. From 1980-88, Barlow was the operations manager for the San Diego Auto Trader, which grew in size from 8 to 100 employees during his tenure there. In the next four years, Barlow was COO for Let’s Play Sports, a San Diego-based sports center company. During his tenure there, the company grew to be the largest and most successful center of its type in the country, with facilities in 10 states.

Prior to his joining Castle Access, Barlow was vice president and marketing director for Palos Software, a San Diego-based software company specializing in photo-ad magazines. Barlow held this position for more than 7 years, with oversight in selling, training, and installing entire software systems and managing a staff of software engineers, hardware and quality assurance specialists.

Barlow is adept at explaining IT and software issues and providing ongoing support to a range of corporate customers. His expertise in operations management is evident in the growth, results and success of the numerous companies he has managed during the last 20 years.

Joseph Alfrey
Chief Financial Officer, and Co-founder
Castle Access

Joseph Alfrey is the chief financial officer, member of the board of directors, and one of the five founders of Castle Access. Alfrey has nine years financial and accounting experience in a range of start-up and public companies in the medical device and health care industries. Alfrey’s broad skill set includes general and cost accounting, budgeting and forecasting, financial reporting, acquisition and strategic planning, and fundraising activities. Alfrey’s financial acumen is evident in his ability to analyze and assist smaller venture-backed firms, and provide in-depth financial strategic analysis for large public corporations.

In his previous position with Alaris Medical, Alfrey was responsible for corporate planning and business acquisition analysis for two years. Prior to this, he was controller from 1998-2001 for Hearten Medical Inc., with oversight of all aspects of financial planning and internal/external reporting. During his tenure there, Alfrey formulated business strategy and managed investor and banking relationships resulting in solid venture capital funding and a positive financial outlook for the company during its initial growth stages and early product development. In several prior positions, he conducted a thorough due diligence of the company’s product market, provided competitive product metrics, and wrote business plans to successfully position the company.

Alfrey is a Certified Management Accountant and holds a BBA in Business Economics from the University of San Diego and an MBA in Finance from San Diego State University.

John Giaquinta
Vice President of Sales and Marketing
Castle Access

John Giaquinta is Vice President of Sales and Marketing for Castle Access. He has worked in corporate sales and operations in San Diego for more than 25 years. His focus for many years has been in launching start-up telecommunication organizations to guiding large Fortune 500 Companies.

Prior to joining Castle Access, John led several large scale telecommunication campaigns. He has held positions as Vice President for MFS Communications, Vice President for BroadStream Communications, Director of Sales for Winstar and Time Warner Telecom. He also served as Senior Director of Operations and Network Infrastructure for Wingcast LLC, a joint venture between Qualcomm and Ford Motor Company. John designed, engineered and deployed their nationwide voice and data network including call centers, data centers and switch centers for this telematics provider.

Originally, from Brooklyn, New York, John graduated from San Diego State University with a Master’s Degree in Physics in addition to receiving a Degree in Telecommunications Management.

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Executive Team

Mark Hopperton
Chief Executive Officer, and Co-founder
Castle Access

Mark Hopperton is the chief technology officer, member of the board of directors, and one of the five founders of the company. Hopperton is a specialist in computer design and has developed numerous original computer programs to address internal operational requirements for a range of corporate clients.

Hopperton’s 20 years of information technology experience includes establishing management information systems from the ground up and expanding the capabilities of computers, long before they could handle such functions. He accomplished this by writing original code, enabling the computer to handle specific internal tasks or expand its existing capabilities. For example, in the early 1980s, he programmed the entire payroll system at Alliant International University (formerly United States International University) and developed programs for the university’s registration system. He also expanded the traditional word processing systems so text could be typed, printed and edited-functions taken for granted in today’s programming systems. Hopperton also created original systems that linked text and photography programs to data base systems in such applications as the printing business, including the Auto Trader Magazine. In this case, Hopperton’s original programming capability resulted in Palos™, a page layout operating system that allowed the paste-up function to become digitalized.

In the early 1990s, Hopperton founded Simplenet, a company that provided low cost Web hosting. He designed the operating system to provide Web site design, hosting and handle email problems. The “simple” but ingenious model provided companies with an affordable Web presence, with offerings of ample disk space and expanded access to the Internet. The model was so successful; it was later purchased by Broadcast.com and subsequently by Yahoo.com. Hopperton oversees Castle Access’ network efficiencies and infrastructure to assure the provision of continuous Internet connectivity for its customers.

Mike Vignato
President, and Co-founder
Castle Access

Mike Vignato is the President, member of the board of directors, and one of the five founders of Castle Access. Vignato has more than 10 years experience in the Internet/computer field in a range of product marketing and business development positions. In 1997, he was the director of Business Development for Simplenet, a Web hosting and access center. When the company was purchased by Broadcast.com, and subsequently acquired by Yahoo.com, Vignato was named Yahoo’s Product Manager, responsible for the company’s streaming audio/video product offering. Prior to co-founding Castle Access, Vignato was the strategic relations manager at Akamai, responsible for the syndication product offering. Vignato’s breadth of experience includes a strong customer-service background, coupled with an understanding of the growth and expansion of Internet-related services, including Web hosting and co-location services. He is adept at facilitating a company’s strategic, well-planned expansion into co-location, assuring the expansion is aligned with mission critical corporate objectives. Vignato has a BS in Business Administration from the University of Phoenix.

Mark Barlow
Chief Operating Officer, and Co-founder
Castle Access

Mark Barlow is the chief operating officer, member of the board of directors, and one of the five founders of the company. Barlow has more than 20 years experience in a range of operations management positions in the retail, publishing and sports center industries. From 1980-88, Barlow was the operations manager for the San Diego Auto Trader, which grew in size from 8 to 100 employees during his tenure there. In the next four years, Barlow was COO for Let’s Play Sports, a San Diego-based sports center company. During his tenure there, the company grew to be the largest and most successful center of its type in the country, with facilities in 10 states.

Prior to his joining Castle Access, Barlow was vice president and marketing director for Palos Software, a San Diego-based software company specializing in photo-ad magazines. Barlow held this position for more than 7 years, with oversight in selling, training, and installing entire software systems and managing a staff of software engineers, hardware and quality assurance specialists.

Barlow is adept at explaining IT and software issues and providing ongoing support to a range of corporate customers. His expertise in operations management is evident in the growth, results and success of the numerous companies he has managed during the last 20 years.

Joseph Alfrey
Chief Financial Officer, and Co-founder
Castle Access

Joseph Alfrey is the chief financial officer, member of the board of directors, and one of the five founders of Castle Access. Alfrey has nine years financial and accounting experience in a range of start-up and public companies in the medical device and health care industries. Alfrey’s broad skill set includes general and cost accounting, budgeting and forecasting, financial reporting, acquisition and strategic planning, and fundraising activities. Alfrey’s financial acumen is evident in his ability to analyze and assist smaller venture-backed firms, and provide in-depth financial strategic analysis for large public corporations.

In his previous position with Alaris Medical, Alfrey was responsible for corporate planning and business acquisition analysis for two years. Prior to this, he was controller from 1998-2001 for Hearten Medical Inc., with oversight of all aspects of financial planning and internal/external reporting. During his tenure there, Alfrey formulated business strategy and managed investor and banking relationships resulting in solid venture capital funding and a positive financial outlook for the company during its initial growth stages and early product development. In several prior positions, he conducted a thorough due diligence of the company’s product market, provided competitive product metrics, and wrote business plans to successfully position the company.

Alfrey is a Certified Management Accountant and holds a BBA in Business Economics from the University of San Diego and an MBA in Finance from San Diego State University.

John Giaquinta
Vice President of Sales and Marketing
Castle Access

John Giaquinta is Vice President of Sales and Marketing for Castle Access. He has worked in corporate sales and operations in San Diego for more than 25 years. His focus for many years has been in launching start-up telecommunication organizations to guiding large Fortune 500 Companies.

Prior to joining Castle Access, John lead several large scale telecommunication campaigns. He has held positions as Vice President for MFS Communications, Vice President for BroadStream Communications, Director of Sales for Winstar and Time Warner Telecom. He also served as Senior Director of Operations and Network Infrastructure for Wingcast LLC, a joint venture between Qualcomm and Ford Motor Company. John designed, engineered and deployed their nationwide voice and data network including call centers, data centers and switch centers for this telematics provider.

Originally, from Brooklyn, New York, John graduated from San Diego State University with a Master’s Degree in Physics in addition to receiving a Degree in Telecommunications Management.

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Colocation Space

Castle Access EDCs set the standard for Enterprise Grade colocation facilities. Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

Colocation Space
At a Castle Access EDC, colocation space is completely customizable to meet the client’s specifications. In our two data center facilities we can accommodate from a simple 1/3 cabinet to over 25,000 square feet of private caged space. Castle Access has the power, cooling and expertise to meet any high-density deployment requirement.

Cabinets:
For non-caged space deployments, Castle Access has chosen to deploy the SMC Smart Cabinet II. These cabinets provide keyless access control directly connected to a Web monitoring system. This allows remote monitoring and recording of personnel access to each cabinet door, instant notification of any security breach, and ensures that all door latches are securely fastened. Remote monitoring also provides Web-based management of temperature inside each server cabinet. This helps ensure that our client’s servers are maintained in an optimum operating environment. Monitoring features are available for full cabinets only.

Cages:
Private cage space is fully customizable to meet client specifications. Clients can choose levels of electrical redundancy, space, cage access systems and amount and type of power deployed.

Cage Configuration:
Customers are welcome to deploy their own racks or cabinets inside their cage space, provided they meet Castle Access specifications. Client may elect to use standard Castle Access cabinets or racks (SMC or Wrightline).

Cable Management:
Upon request, Castle Access can install all initial cabling between cabinets.

Colocation Space

Castle Access EDCs set the standard for Enterprise Grade colocation facilities. Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

Colocation Space
At a Castle Access EDC, colocation space is completely customizable to meet the client’s specifications. In our two data center facilities we can accommodate from a simple 1/3 cabinet to over 25,000 square feet of private caged space. Castle Access has the power, cooling and expertise to meet any high-density deployment requirement.

Cabinets:
For non-caged space deployments, Castle Access has chosen to deploy the SMC Smart Cabinet II. These cabinets provide keyless access control directly connected to a Web monitoring system. This allows remote monitoring and recording of personnel access to each cabinet door, instant notification of any security breach, and ensures that all door latches are securely fastened. Remote monitoring also provides Web-based management of temperature inside each server cabinet. This helps ensure that our client’s servers are maintained in an optimum operating environment. Monitoring features are available for full cabinets only.

Cages:
Private cage space is fully customizable to meet client specifications. Clients can choose levels of electrical redundancy, space, cage access systems and amount and type of power deployed.

Cage Configuration:
Customers are welcome to deploy their own racks or cabinets inside their cage space, provided they meet Castle Access specifications. Client may elect to use standard Castle Access cabinets or racks (SMC or Wrightline).

Cable Management:
Upon request, Castle Access can install all initial cabling between cabinets.

Managed Services

Castle Access EDCs set the standard for enterprise grade colocation facilities. Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

Customer Support
Enterprise Data Center clients demand the highest standards of experienced, accessible and reliable customer support for all their mission critical deployments. The Network Operations Center (NOC) staff at Castle Access are committed to exceeding our clients expectations by offering a wide range of customer services.

Castle Access EDC staff of technicians and engineers are onsite 24/7 to support our customers. Every EDC has client stations where our customers can make phone calls, check email, print documents or surf the web. Each EDC has a fully stocked break room, where we never charge for refreshments and snacks.

Remote Hands
Customers may request Castle Access to perform “remote hands” service on Customer’s equipment within Castle Access EDCs. There is no charge for Castle Access’s remote hands service. Remote hands service involves Castle Access personnel physically touching the Customer’s equipment. Remote hands tasks are limited to simple tasks such as pressing a button, flipping a switch, or hooking up a monitor and reporting what is on the screen.

Professional Services
The Castle Access Professional Services Team is dedicated to helping our clients customize outsourcing solutions. Our engineering staff has the talent and expertise to assess, design, implement and manage your critical operations. Dedicated consulting partners bring additional expertise to the Castle Access team to make sure you receive the best possible solutions.

Services (Partial List)

• On-site/off-site technical assistance and troubleshooting
• Tape Backup: Cassette exchange and strongbox storage, retrieval and transport
• Equipment installations and configurations
• Ladder racking, pre-wiring of patch panels and equipment
• Assembling, installing and maintaining cabling
• Firewall Management
• Router Management
• Installing, replacing or removing equipment components (such as a router/switch card, disk drive, memory, etc.)
• Adding, removing or verifying a demarcation
• Vulnerability Scanning
• Security Assessments

Network Connectivity

Castle Access EDCs set the standard for enterprise grade colocation facilities. Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

Network Connectivity
Castle Access EDCs offer a choice of traditional and Bandwidth-Neutral centers. Our clients can purchase their network connectivity directly from Global Tier 1 providers. There is no need to pay middleman markups for your network connectivity ever again. By utilizing a Castle Access cross connect our clients can directly connect to Tier 1 bandwidth providers at speeds of 10/100 Mbps to 10 Gbps.

Cross Connects
Castle Access cross connects provide direct access to carriers, bandwidth providers, content providers, and business partners at a variety of speeds.

Cross connects are seamlessly deployed with:
• Separate fiber trays and copper wire based trays;
• A choice of four (4) types of cross connects to choose from: Coax, CAT5, Single Mode Fiber, Multi-Mode Fiber

Physical Security

Castle Access EDCs set the standard for enterprise grade colocation facilities.

Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

Physical Security
Castle Access EDCs make physical security a top priority. Every EDC has documented procedures governing access control, monitoring and record access to the facility. In addition, every EDC has an array of security equipment deployed to protect employees and clients alike.

Security Features:

• Motion Sensitive Lighting
• CCTV inside and outside of the facility
• Equipment check in upon arrival
• Man Traps
• Biometric Finger Scanner access
• On-site 24/7/365 security
• Designated shipping and receiving areas
• Visitor ID verification
• Surveillance Recording

Electrical Power

Castle Access EDCs set the standard for enterprise grade colocation facilities. Clients can expect only the best in environmental controls and power deployment at all the Castle Access EDCs.

POWER
Castle Access EDCs are fully capable of meeting today’s high-density power consumption needs. Our EDCs are designed with electrical flexibility from the start. With Castle Access the level of electrical redundancy is a client’s choice. We start with basic N level redundancy and go all the way to full N+2 electrical redundancy with 99.9999% uptime availability to our clients.

Our Uninterruptible Power Supply Systems (UPS) defend against power sags and spikes. In the event of a brownout, blackout, or over voltage our UPS systems provide battery back-up that aids in saving data by keeping computer systems running without interruption before automatically switching over to our bank of diesel generators.

Castle Access EDCs provide AC electrical circuits configured by amperage and voltage. We are capable of 120v, 220v, and 3 Phase deployments.

POWER MONITORING
Using our proprietary system, Castle Access EDC’s NOC Staff is capable of monitoring all electrical breakers within our EDCs. This level of monitoring allows us to respond quickly to any incident and is an indispensable aid in incident prevention planning.

Specifications:

• Redundant UPS systems
• Multiple Generators at each location
• Minimum of 48 hours of generator fuel on site. Multiple fuel providers under contract
• 12KV feed.

Castle Access, a new breed of Co-Location facility was founded to meet the growing need of businesses to locate their mission critical servers off-site in secure, environmentally controlled data centers that offer high-speed, managed Internet access, built-in network redundancy, and the highest standards of 24/7 customer support and technical service.

Our 12,000 square foot Co-Location facility provides a unique suite of integrated services as well as sophisticated power backup systems, high-tech security, advanced fire protection (FM 200) systems, and managed network access. Castle Access provides secure cabinets and the power (and backup generation) to support servers and telecom equipment. Castle Access is aptly equipped to handle today’s power intensive deployments.

What sets Castle Access apart from other state-of-the-art facilities, however, is its unwavering commitment to personal attention and service. With the executive staff having over two decades of industry experience — from early mini-systems and modern Web hosting to software development and publishing — our practical experience has taught us that bigger is not always better, quicker or more responsive to customer needs. Despite persuasive promises by over-extended web-hosting giants or carried-owned Co-Location centers, the reality today is that these establishments have little time for any but their biggest clients, leaving others on perpetual hold for customer support, system maintenance, and other vital services.

Castle Access offers premium technical support, consultation, and information protection to all clients at all times — regardless of size or flow of Web traffic. This means Castle Access clients are continually served by valuable, practical solutions, the fastest and most direct Internet connection to their customers, and the peace of mind that comes with knowing their equipment is in an environment that will keep them up and running 24 hours a day, seven days a week.

We have the power

With the addition of our new 88,000 square foot colocation facility, Castle Access is the leading Southern California provider of Tier III, enterprise grade data centers offering customized colocation solutions, network security and bandwidth-neutral network connectivity. Enterprise clients, solution providers, content providers and telecommunication carriers look to Castle Access and its multiple Enterprise Data Centers (EDC) in San Diego for unsurpassed power availability, cooling, security, dual NOC and network diversity.

Castle Access bandwidth-neutral approach to network connectivity allows the client the opportunity to purchase their network connectivity and other telecom services directly from the telecommunications provider of their choice. Since Castle Access clients buy direct, there is no needless middleman markup.

Castle Access Enterprise Data Centers offers solutions for:

• High density, power intensive deployments
• Customized Private Cage Space
• Full Cabinet, 1/2 Cabinet and 1/3 Cabinet
• State-of-the-art security services
• Diverse telecommunications voice & data connectivity
• Mission critical environments

Castle Access EDCs set the benchmark for fail-safe physical security, top networks, high-density power architecture, and extreme infrastructure flexibility with world-class personalized customer service.